How do I complain about a delayed post?
For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints link, select option Register Your Complaint for lodging complaint and select option Track your Complaint for knowing the position of the case.)
How do I track a complaint?
Depending on your specific requirements, there are many methods of monitoring customer complaints….Some of the most economical strategies include:
- Free Status Platform customer complaint tracking applets.
- Live chat systems.
- Trouble ticket programs.
- Customer relationship management systems.
- Social media forums.
How do I check my post status?
SMS based Status: You can also track through the SMS service. Article type ‘ POST track <. 13 digit article number >. ‘ to track the status and send SMS on 166 or 51969….Speed Post Tracking Number.
|Service Type||Format||No. of Alpha Numeric digits|
|Express Parcel Post||XX000000000XX||13|
What if my parcel is not delivered in India Post?
In case of any information /problem relating to Speed Post delivery or Speed Post tracking, kindly call your Speed Post station or send email and a professional team of customer service executives will assist you.
What is 1 way that you can follow up on the progress of a customer complaint that has been escalated?
Listen to Your Customer They have made a complaint, justified or not, so obviously they are concerned about a specific aspect of your service. Let them speak, and listen respectfully. Don’t be tempted to jump in with your response. Try to understand why this customer is unhappy and what’s driving their concern.
How long does it take for India Post to deliver?
|Success Indicators||Average Time Taken|
|State Capital to State Capital||1-4 Days|
|Same State||1-4 Days|
|Rest of the Country||4-5 Days|
What is the delivery time of speed Post?
within 24 to 72 hours
Within India, speed post items are delivered within 24 to 72 hours, depending on the accessiblity of the delivery point.
What is proof of delivery in speed post?
The Department is bound to provide you a PostCard with the same barcode(tracking ID) imprinted on it as for the barcode pasted on the Article, having the format where the mention of Proof of delivery details are to be filled in and is attached to the Speed Pos…
What are my rights if goods are not delivered?
If your item wasn’t delivered to the location you agreed, it’s the seller’s legal responsibility to sort out the issue. You can ask them to redeliver your item. You can ask for a full refund if: a delivery date was essential and wasn’t met.
How do I contact India Post tracking?
- General Manager (Operations)
- Centre For Excellence in Postal Technology.
- Mysore, Karnataka, 570010.
- E-mail : [email protected]
Why my speed post is not delivered?
How to register your complaint in India Post?
Guidelines: Please observe the following guidelines for speedy settlement of your grievances: For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints link, select option Register Your Complaint for lodging com plaint and select option Track your Complaint for knowing the position of the case.)
How to file consumer complaint online in India?
– After registering go on to log-in and fill in the username and password. Then go to ‘File complaint’ so as to file the complaint. – You now have to select the complaint type i.e. regarding products, service provider, others. – A page containing registration form will open.
How to track Indian post?
How to file complaint against police in India?
– A complaint with any of his seniors. – If it is about corruption, with the Lokaykta. – To the complaint branch of the police HQ. – If it’s about violation of law, to the court. – The last resort is the local politician and the media.