How do I get to the user portal in Spiceworks?

To select the method with which your end-users will log in to the user portal, head to Settings → Help Desk → Portal. You can select whether to have them log in with only their email address, let them create their own password specific to the user portal, or log in with their Active Directory credentials.

How do I reset my Spiceworks password?

Resetting Your Spiceworks Password

1. Go to the password reset page.
2. Enter your Spiceworks account email address and click Send Password Reset Email.
3. You’ll receive an email from the Spiceworks Community (check your spam filter if you don’t receive it soon) with a link to create a new password.

How do I change my user portal in Spiceworks?

You can configure the user portal to your liking and here’s how.

1. Step 1: Select “View & Design Portal”
2. Step 2: Set Your Preferences For The User Portal Look.
3. Step 3: Add & Remove Content.
4. Step 4: Edit Your Content.
5. Step 5: Rearrange Your Content.
6. Step 6: Add New Tabs.
7. Step 7: Add Articles.
8. Step 8: Add Security.

How do I use Spiceworks?

How to: How to use Spiceworks (End User Guide)

1. Step 1: Navigate a web browser to the Spiceworks Web Portal. Go to [www.
2. Step 2: Log In.
3. Step 3: Creating a Request.
4. Step 4: Submit request.
5. Step 5: Viewing Open Requests.
6. Step 6: Viewing Closed Requests.

How do I set up Spiceworks?

Installing, launching and setting up Spiceworks Help Desk Server…

1. Download the .
2. Minimum recommended specifications.
3. Fire up your virtual appliance and import HDS.
4. Login to the virtual machine and run HDS.
5. Setup your SSL certificate.
6. Start using HDS via your browser.
7. Setup steps for adding users and receiving tickets.

What is community Spiceworks?

Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.

Is Spiceworks safe?

SpiceWorks is as secure as anything else internally on your network. But there are always steps you can take to make it more secure should you wish. Changing the port in which SpiceWorks operates on is a good place to start.

How do I start a spiceworks server?

How do I run spiceworks as a service?

Tray icon settings (run as a service & change ports)

1. Right-click the Spiceworks tray icon.
2. Select Preferences.
3. To run Spiceworks as a service, input the account and password Spiceworks should use.
4. To change the port, just enter the new ports.
5. Click Save to keep your changes.

How secure is Spiceworks help desk?

The only information that comes back to SpiceWorks is mentioned in the Privacy policy (See below), so Spiceworks will be behind all of your firewalls, web filters, proxies, etc, just like any other machine on your network Any data sent to SpiceWorks is sent through SSL and is very secure.

What is Spiceworks agent for?

Spiceworks scans a PC’s local network and reports on the health of various items. You can tell which printers are running out of ink, which PCs have out-of-date virus scanners, and so on. To monitor PCs, you need to be a systems administrator with a network administrator login for the computers in your office.

Does Spiceworks collect data?

Data we collect All of the ticket data that is entered in the Cloud Help Desk is collected by Spiceworks.

How secure is Spiceworks online?

What is spiceworks server?

The Spiceworks Help Desk Server helps you easily manage your user requests. For Free! All you need is a machine to import the Virtual Machine on, and, that’s it!, you’re set.

What is Spiceworks help desk server?

Should I use Spiceworks?

Overall I have been very happy with Spiceworks, especially the community of users. It’s impossible to beat the cost of free. The product is well designed and functions extremely well for the job it is designed for. Larger IT departments won’t be able to route tickets to specific teams.

Is Spiceworks cloud Hipaa compliant?

There is no patient data stored in SpiceWorks. So it is HIPAA compliant as far as any system having nothing to do with HIPAA compliance is. So it is as HIPAA compliant as our door or your car are. HIPAA doesn’t regulate non-medical systems.

Is Spiceworks safe to use?

Who owns Spiceworks?

Spiceworks Ziff DavisSpiceworks / Parent organization

What is the username and password for Spiceworks desktop?

To run the Desktop, there is no username and password. If you mean to log into Spiceworks as admin, you need to log into the software as the username you used when installing. Think you’ve mastered IT?

How do I use the user portal in Spiceworks?

User Portal. The easiest way for you to post information for your end-users while allowing them to create tickets and review or update their previous tickets is to use the user portal in your Spiceworks On-Prem Help Desk. Setting up your portal. Get started by clicking User Portal from the nav bar in your help desk.

How do I set up Spiceworks to send help desk emails?

To use this feature, you need to have your email settings properly configured to allow Spiceworks to send help desk emails. The first time your end-users access the user portal, they will need to click the Register link to create their account.

How do I Reset my Spiceworks password?

Open Windows File Explorer and navigate to the directory where you installed Spiceworks. The default install directory is: C:\\Program Files (x86)\\Spiceworks. Right-click reset_password.exe and select Run as administrator.